In the new normal, if your business has chosen remote operations, this might attract malicious actors. Hackers prey on the remote workforce whose vulnerability has increased in multifold ways. While infrastructural concerns, such as working outside the corporate IT network and using home Wi-Fi are inevitable, other issues, including using personal devices and retaining privileges to access more than required business resources add to the magnitude of this vulnerability.

If, like many organisations, your business has been forced to support mass employee remote working, it’s likely that you’ve also had to roll out new services and applications to maintain business continuity and productivity. Understandably, cyber security may not have been front of mind during this process.

In recent years, many businesses had already begun planning for a gradual shift towards an increasingly remote workforce, yet fewer had implemented a mobile-first strategy, and some were still formulating strategies. At a gradual pace, IT administrators could handle a small percentage of remote workers and saw the management features of device enrollment programs and network security measures as enough to manage a few remote devices and cyber risks.

According to the Pew Research Center, last year, roughly seven percent of U.S. workers regularly enjoyed the option of working from home. Well accustomed to the nature of remote work, these individuals were equipped with stable internet connections, collaboration and communication tools, and security technologies that helped them excel from their home offices.

From global pioneers to budding startups, almost every organization around the globe has adopted a mandatory work-from-home routine due to the COVID-19 outbreak. This shift has brought up numerous questions for decision-makers: How are we going to pull this off? Is work-from-home strategy feasible? Is our network security going to be compromised? Is BYOD the solution?

Companies around the globe scrambled to make work life productive for their employees once health and government mandates instructed offices to close. While the Internet became awash in work from home advice for employees, it was the IT admins who had to quickly enable their workforces to be productive, secure, and fully equipped to mimic the office environment at their kitchen table.

Our world has been turned upside down by COVID-19. Whether it's strategically planning our grocery run decontamination process, or trying to keep the kids quiet for even one single moment while on a conference call — things are different. One very evident difference is the change in the way we meet with each other. And one technology enabling this change is Zoom.