In the latest installment of the ManageEngine Insights' podcast, enterprise analyst John Donegan sits down with Andy Bates, the executive director of the Global Cyber Alliance. An expert in the field of cybersecurity, Bates discusses current IT security trends, attack vectors, crime deterrents, and other emerging issues, such as biometrics and blockchain technologies. Bates also addresses user psychology as it relates to IT security, as well as some of the silver linings of the COVID pandemic.