Actions Not Words, Demos Not Slides
In network operations, it’s never the same day twice. Most network engineers love this aspect, but it has a dark side. The best plans often fall to the wayside—in an instant work stops and firefighting begins. In the last year, I’ve been part of a whole-day colo move, diagnosed an outage in the middle of the night, and resolved a slow performance issue. I know what the networking operations experience is like, and I know how much better it can be.