Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

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How to Marry Customer Communication Tools with AI to Enhance Customer Support

For companies, customer service plays a critical role in retaining customers and driving growth. Studies show that 93% of customers are likely to make repeat purchases from companies that provide excellent customer service. To succeed in today's competitive business environment and meet ever-increasing customer expectations, more and more companies are considering integrating artificial intelligence with customer communication tools, which include software that interacts with customers across multiple channels, such as email, free live chat, and social media. In the article, we will explore how marrying customer communication tools with AI can revolutionize the way companies interact with their customers, and list the benefits a company can reap by doing so.

Dependency Confusion Vulnerability Exposure Protections In GitGuardian SCA

Supply chain security can be a struggle. The GitGuardian Source Composition Analysis module scans your project's dependencies, comparing them against public repos. If it finds any matches between your internal packages and public ones, it flags them as potential dependency confusion risks.

GitGuardian SCA Makes It Easy To Manage SBOMs

GitGuardian SCA makes it easier than ever to build and group your SBOMs while staying up to date with any changes. Our Software Composition Analysis tool, better known as GitGuardian SCA, lets you instantly download up-to-date Software Bills of Material with the touch of a button. No more guessing if things have changed between the last version someone else generated and now. You'll never need to ask your developers to generate a fresh SBOM again.

3 Steps to Embedding Zero Trust Protection for SAP Data Exports

Zero Trust is no longer a nice-to-have - it’s a must-have. According to Cisco, over 86% of enterprise organizations have started rolling out a Zero Trust framework to protect their business-critical information and ensure regulatory compliance, but only 2% have successfully implemented a mature ZT architecture. Zero Trust is no longer a nice-to-have - it’s a must-have.

BEAD - Are we there yet?

The Broadband Equity, Access and Deployment program(BEAD) provides regional ISPs (RSPs) a once-in-a-generation opportunity to finally offer quality broadband service to the many unserved and underserved communities that are so physically or financially challenging to reach. While the application and approval process to receive funding has been arduous and has consumed more time than hoped, it has been necessary to cleanly identify locations in need.

Why ASPM is the Future of AppSec

ASPM (Application Security Posture Management) is the future of application security. It provides a centralized dashboard that gives security teams visibility into application assets and their relationships. ASPM also prioritizes risk based on context so you can focus on the vulnerabilities that matter most. This video will explore the challenges facing security teams today and how ASPM can help you overcome them.

The Power of Backups: A Key Defense Against Ransomware and Data Breaches #shorts

Backup, backup, backup. That’s the message from Heather Hughes from Aon Cyber Solutions, who emphasizes the crucial role of robust backups in cybersecurity. Effective backups can eliminate the need for a decryptor and ensure business continuity, even when faced with ransomware. Heather highlights that, with strong backups, companies can avoid paying ransoms and focus on assessing potential data exfiltration.

Preparing for Breaches: the Importance of Incident Response Plans and Exercises

Welcome to the Data Security Decoded podcast, brought to you by Rubrik Zero Labs. In each installment, we discuss cybersecurity with thought leaders and industry experts, and get their take on trends, themes, and where they see the sector going next. This is a must-listen for security and IT leaders looking to better understand trends shaping data security and how they can achieve cyber resilience.