How Does Machine Learning Prevent OTA Fraud?
Online travel agencies, more commonly referred to as OTAs, are online booking platforms used to compare prices and book flights, hotels or holiday packages. Well-known OTAs include Expedia, Booking.com and TripAdvisor. While we have seen a significant increase in the use of OTAs for booking travel arrangements in recent years, we have also seen a similar rise in OTA fraud. Total fraud loss to OTAs was predicted to grow by 19% to $25 billion by the year 2020.