Chatbot, copilot or agent? A quick guide to enterprise AI tools, including Tines Workbench
As AI continues to mature, we’re beginning to see AI-powered capabilities fall into distinct categories that serve different functions across the enterprise. From help tools like copilots that assist users, to conversational bots providing AI-driven chat support, and efficiency-focused agents that automate complex tasks, these categories reveal the unique ways AI is transforming business operations.