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By Tines
Network security stacks are stronger than ever: visibility is high, threat detection is improving, and AI adoption is widespread, with 99% of SOCs using it in some capacity. But despite these advances, network security teams face many of the same operational challenges as before. Incidents still escalate. Responses are slow. Analysts remain overwhelmed and burnt out. The issue isn’t detection – it’s what happens next.
Security and IT teams know the pattern: work spans dozens of tools that don't talk to each other, and people closest to the problem spend more time stitching together information than acting on it. Whether the job is provisioning access, triaging an anomaly, or closing out an incident, the reality is fragmented handoffs and brittle scripts. The data backs this up.
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By Tines
AI agents are showing up across every team's stack faster than the systems to coordinate them. Cross-team work that depends on five tools and three approvals tends to break in the handoffs between them, and most teams patch those breaks with manual stitching, fragile scripts, or alerts that age in a queue until someone notices. Workflow orchestration is the coordination layer that closes those gaps.
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By Euan Dunsmore
Network security is operationally complex. It involves constant triage, approvals, and monitoring, spread across a range of tools, teams, and environments. Traditionally, this requires teams to do a significant amount of time-consuming, repetitive, and draining manual work, resulting in a longer MTTR and leaving many practitioners overwhelmed and burnt out. The problem isn’t in the tools they use – it’s in the work that happens between tools.
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By Tines
Most organizations have an incident response plan on file. Few have one that survives first contact with a real incident. Rigorous, recurring testing remains the exception, so most teams only discover their plan's failure points during an actual breach. That gap is expensive. Teams that lean on security AI and automation consistently contain breaches faster than those still running responses by hand.
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By Tines
Workflow software is one label covering very different products. Task tools, integration platforms, and intelligent workflow platforms. Pick the wrong category and the team spends a year unwinding it. Security and governance are the criteria most teams underweight. Workflow software holds credentials to every system it connects, processes identity events, and touches customer data. A misconfigured platform becomes a lateral movement path across the entire stack.
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By Tines
Automation works well until a step needs judgment, like an alert that needs context or an exception that doesn't match any rule. Those judgment steps are where the chain breaks, and where teams lose the capacity automation was supposed to give back. Intelligent workflow automation closes that gap. It orchestrates business processes across deterministic automation, AI for triage and decisions, and human-in-the-loop checkpoints in one workflow, so the ambiguous, judgment-driven steps don't break the chain.
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By Troy
Migrating from your previous ticketing platform to Tines Cases is a straightforward project when you break it into manageable steps. This is part two of our Tines Cases guide and walks through those steps and provides practical advice on how to avoid common pitfalls, keep your migration on schedule, and end up with a well-structured Cases environment from day one.
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By Troy
Once your migration plan to Tines Cases is in place, the next priority is ensuring the transition sticks. This is part three of our series on migrating to Tines Cases and will cover the operational side of migration: communicating the changes to your team, running a smooth parallel period, planning for rollback if needed, and ensuring reporting and compliance don’t miss a beat. These are the steps that turn a successful technical migration into a successful adoption.
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By Troy
With your data migrated and your team settled into Tines Cases, the final phase is making the most of your new case management platform. This is the final part of our series on migrating to Tines Cases and will cover securing the migration infrastructure, cleaning up technical debt that every migration leaves behind, and tuning your environment so it keeps getting better over time.
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By Tines
Tired of manually triaging SentinelOne alerts and copying details into Jira? This story from the Tines library automatically pulls unresolved SentinelOne threats daily, filters out duplicates, and creates detailed Jira tickets for every net-new incident — so your team can focus on responding, not chasing alerts.
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By Tines
Watch the Spring 2026 lookback video to see how the team at Tines is working hard to enhance the way you scale your intelligent workflows through AI and automation.
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By Tines
Automate SMS phishing triage with AI — employees upload a screenshot, and Tines handles the rest in under 5 minutes. When employees forward suspicious texts, security teams still have to manually review screenshots, extract indicators, and route cases. This Five Minute Flow shows how to automate the entire process using the Tines AI action with Claude Sonnet — from employee submission to SOC case creation, IOC enrichment, and escalation when multiple employees report the same threat.
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By Tines
Automate employee onboarding across BambooHR, Okta, Google Workspace & Microsoft 365 in minutes with Tines. Manually provisioning accounts across four platforms every time someone joins the company is slow, inconsistent, and easy to get wrong. In this Five Minute Flow, we walk through a Tines story that automates the entire onboarding process — from a daily BambooHR report through to account creation in Okta, Google Workspace, and Office 365, plus automatic Microsoft Teams channel access.
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By Tines
What happens when a suspicious login fires and the user doesn't respond? This Tines flow handles it automatically, escalating to PagerDuty in minutes. Escalate alerts which users have not responded to shows you how to build a smart, automated response workflow that checks in with your user first — and only escalates if they don't reply in time. No more manual follow-ups, no missed alerts slipping through the cracks.
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By Tines
88% of AI proof-of-concepts never make it to production, according to IDC. That wasn’t the case for Robinhood. But of course, the journey wasn’t without obstacles.
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By Tines
Tired of manually exporting Splunk correlated search data into your compliance tools? This 5-minute flow from the Tines story library automatically queries Splunk Enterprise Security's notable index, polls for results, and uploads them directly as external evidence to your Drata security controls.
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By Tines
Automate compliance evidence collection from Armis to Drata in under 5 minutes. Manually gathering and uploading alert evidence for compliance audits is time-consuming and error-prone. In this video, we walk through a Tines story that automatically pulls unhandled alerts from Armis and uploads them as external evidence to the matching alert controls in Drata, complete with pagination handling so no data gets missed. The result is a fully automated compliance evidence pipeline that saves your team hours of repetitive work.
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By Tines
Use an AI Agent in chat mode to build and query customer quotes using Xero and Salesforce.
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By Tines
Enable your Sales team to respond to churn with actionable insights and intelligence using the AI Agent action.
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The world’s best companies – from startups to the Fortune 10 – trust Tines with their mission-critical security workflows.
Security and operations teams are too often stuck doing manual, repetitive tasks, and we want to change that. Tines is an automation platform designed to allow anyone to automate any manual task, regardless of complexity. No apps, plugins, or custom code required.
Tines customers automate an average of 20 workflows in year one. Build classic SOAR capabilities like endpoint detection & response and phishing response, solve needs like employee onboarding and Slack bots, and automate complex workflows unique to your business – all in the same tool.
With 1,000+ template options for common security actions, Tines is power and simplicity through direct integration with your existing tools.