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By Troy
With your data migrated and your team settled into Tines Cases, the final phase is making the most of your new case management platform. This is the final part of our series on migrating to Tines Cases and will cover securing the migration infrastructure, cleaning up technical debt that every migration leaves behind, and tuning your environment so it keeps getting better over time.
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By Troy
Migrating from your previous ticketing platform to Tines Cases is a straightforward project when you break it into manageable steps. This is part two of our Tines Cases guide and walks through those steps and provides practical advice on how to avoid common pitfalls, keep your migration on schedule, and end up with a well-structured Cases environment from day one.
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By Troy
Once your migration plan to Tines Cases is in place, the next priority is ensuring the transition sticks. This is part three of our series on migrating to Tines Cases and will cover the operational side of migration: communicating the changes to your team, running a smooth parallel period, planning for rollback if needed, and ensuring reporting and compliance don’t miss a beat. These are the steps that turn a successful technical migration into a successful adoption.
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By Blake Coolidge
Every conversation I have with CIOs and IT leaders right now starts the same way. They're not short on activity. They've got pilots running, tools deployed, teams experimenting. What they don't have is much to show for it. The data backs it up: 92% of companies are ramping AI investment right now. Only 1% consider themselves mature.
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By Thomas Kinsella
The security industry spent a good chunk of early 2026 debating whether Anthropic’s Mythos and OpenAI’s Daybreak are truly dangerous or just good marketing. It's a reasonable debate. But while we're having it, attackers are asking a different question: how do we use tools like this to move faster than defenders can respond?
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By Jessica Materna
Discover what’s new in Tines through this quick run-through of this months’ highlights. As always, check out our What’s New page for real-time updates.
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By Tines
Every team has a workflow that technically works but actually runs through Slack threads, forwarded emails, and "Hey, can you check this?" messages. Security teams see it in alert triage that depends on three analysts knowing which tab to check. IT teams see it in onboarding that breaks every time HR adds a new system. Ops teams see it in access requests that loop through five tools before anyone clicks approve. The work gets done, but it doesn't scale, and it doesn't survive a team change.
Networking teams have invested heavily in automation to help them manage increasing workloads and reduce manual tasks. Yet many still face the same issues, like outages, stalled operations, and managing growing incident volume. This problem isn’t a lack of automation: it’s what happens after automation runs. Automation is useful for individual tasks, but it can’t handle the complexity of real-world networking processes, which demand coordination across teams, environments, and tools.
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By Tines
It's 9:47 AM on a Tuesday. A Slack message from legal lands in the security channel: "Did anyone approve the marketing team's new AI vendor? They're feeding customer data into it." Nobody approved it. The vendor's terms say they can use input data for model training, and the contract was signed three weeks ago. That moment, some version of which plays out at most organizations now, is what makes AI governance an operational priority rather than a compliance exercise.
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By Tines
Runbooks are supposed to be the safety net under operations. Unfortunately, most aren't because they live in wikis that decay as tools change, get linked from alerts but never consulted, and fail the responder the moment pressure arrives. The gap is between what the runbook says and what the responder can actually execute. Teams reach for AI to close the gap.
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By Tines
88% of AI proof-of-concepts never make it to production, according to IDC. That wasn’t the case for Robinhood. But of course, the journey wasn’t without obstacles.
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By Tines
Tired of manually exporting Splunk correlated search data into your compliance tools? This 5-minute flow from the Tines story library automatically queries Splunk Enterprise Security's notable index, polls for results, and uploads them directly as external evidence to your Drata security controls.
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By Tines
Automate compliance evidence collection from Armis to Drata in under 5 minutes. Manually gathering and uploading alert evidence for compliance audits is time-consuming and error-prone. In this video, we walk through a Tines story that automatically pulls unhandled alerts from Armis and uploads them as external evidence to the matching alert controls in Drata, complete with pagination handling so no data gets missed. The result is a fully automated compliance evidence pipeline that saves your team hours of repetitive work.
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By Tines
Use an AI Agent in chat mode to build and query customer quotes using Xero and Salesforce.
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By Tines
Enable your Sales team to respond to churn with actionable insights and intelligence using the AI Agent action.
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By Tines
Search for accounts belonging to a departing user using an AI Agent action. Any accounts belonging to them will be suspended or deleted, with the details outputted after actioning.
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By Tines
Workflows are constantly evolving - ranging from human-led, to rules based, to fully LLM-powered agentic systems. The most effective workflows emerge from a blend of these different elements, rather than relying on just one approach.
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By Tines
Add new employees to BambooHR and provision accounts right across your tech stack automatically.
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By Tines
This 5 minute flow, walks through how to analyze network device configurations in GitHub using the Tines AI Agent action.
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By Tines
In less than 5 minutes, you'll learn how to set up a no-code automated workflow that generates and emails real-time vulnerability reports from Socket using the Tines Story library.
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The world’s best companies – from startups to the Fortune 10 – trust Tines with their mission-critical security workflows.
Security and operations teams are too often stuck doing manual, repetitive tasks, and we want to change that. Tines is an automation platform designed to allow anyone to automate any manual task, regardless of complexity. No apps, plugins, or custom code required.
Tines customers automate an average of 20 workflows in year one. Build classic SOAR capabilities like endpoint detection & response and phishing response, solve needs like employee onboarding and Slack bots, and automate complex workflows unique to your business – all in the same tool.
With 1,000+ template options for common security actions, Tines is power and simplicity through direct integration with your existing tools.