The managed service provider (MSP) landscape is experiencing rapid evolution as businesses increasingly rely on external IT support. To gain valuable insights into the industry’s current state, we interviewed Bill Hammelman of CCP Tech and Bill Hughes of Weehooey as part of the JumpCloud Partner Success Interview series. This blog post delves into common trends and challenges faced by MSPs based on their expertise.

Security remains a thorny issue for small- to medium-sized enterprises (SMEs), consistently topping the list of challenges for IT professionals in JumpCloud’s biannual SME IT Trends survey. In our latest edition, IT pros shared their real-world experiences and strategies around security, among other pressing topics. This blog will dive into those insights to reveal how SMEs are tackling the security landscape today.

An account takeover attack is a type of identity theft that occurs when a cybercriminal gains access to your online account and changes your login credentials to lock you out. Once you cannot log back in, a cybercriminal will use your identity to steal private information or even scam others. You can prevent account takeover attacks by using strong passwords, enabling Multi-Factor Authentication (MFA) and investing in dark web monitoring.

You can avoid falling for Medicare scam calls by blocking unknown numbers, refusing to give out your personal information to unsolicited callers and staying informed about common phone scams. Although all types of scams can be dangerous, scams involving Medicare endanger their targets by potentially compromising their health insurance and identity. Read more to learn what Medicare scam calls are, how they work, some common examples and how you can avoid falling for these scams.

A Web Application Firewall (WAF) is your first line of defense against internet traffic that can be both legitimate and malicious. It helps protect your web applications, websites, and servers from various cyber-attacks by filtering out harmful traffic. WAF (WAAP) is essential for web security as it quickly identifies and addresses vulnerabilities in applications and servers.

DNS policies play a critical role in managing and securing workload communication for cloud-native applications running on Kubernetes clusters. Two popular options for implementing DNS policies are Calico and Cilium. While both have their merits, Calico’s approach offers several distinct advantages over Cilium’s, particularly in terms of flexibility, scalability, and overall operational simplicity.

This blog is part of the ongoing “I&O Perspectives” series, which features insights from industry experts about the impact of current threats, networking, and other cybersecurity trends. As I embark on a new role with the Netskope Platform Engineering team, I am eager to explore how our company’s vision shapes the evolution of enterprise networking security.