In today’s fast-paced world, the hospitality industry is experiencing rapid transformations, particularly when it comes to welcoming new customers. First impressions matter, and the onboarding process plays a pivotal role in shaping these initial interactions. Customer onboarding is not merely about greeting your guests; it is about clearing any doubt of fraud and compliance, ID verification solutions help in ensuring this.

As technology evolves, so do the threats that loom over our communication infrastructure. The rollout of 5G, the rise of artificial intelligence (AI) and our ongoing dependence on these networks combine to make the telecommunications industry a prime target for cyberattacks.

CyberArk MFA now supports authentication with phishing-resistant passkeys and qualifies for the highest NIST Authenticator Assurance Level (AAL3). Based on FIDO2 standards, passkeys replace passwords and provide faster, easier and more secure sign-ins to websites and apps across user devices. With this release, end users can authenticate using passkeys to access their applications and resources.

More than 130 global jurisdictions have enacted data privacy laws. While each contains rules and requirements distinct to their regions, they share a common priority: identity security. That’s because if an attacker compromises a single identity in an organization where sensitive data is collected, stored and handled, it’s all downhill from there.

Do you need to secure high-risk access to the back end of your customer-facing apps? Yes, you do – assuming you care about cybersecurity risk, uptime or compliance with SOC II and NIST and AWS, Azure and GCP architecture frameworks. To meet compliance requirements and grow your business, you must properly secure access to the cloud services and workloads powering your SaaS app.

In this Trust Issues episode, host David Puner welcomes back Andy Thompson, CyberArk Labs’ Offensive Security Research Evangelist for a discussion focused on two recent high-profile breaches: one targeting MGM Resorts International and the other involving Okta’s support unit.