Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

AI agents are autonomous, powerful, and deeply embedded in how modern businesses operate. From rerouting customer support emails to accessing critical business tools like email and CRM systems, agents are transforming workflows across departments. As of Microsoft’s Q1 2025 earnings report, over 230,000 organizations, including 90% of the Fortune 500, are using Microsoft Copilot Studio to build custom agents for a huge variety of tasks.

It’s been a rough few weeks for burger chains. First, McDonald’s McHire chatbot was caught serving up candidate data through insecure APIs. Then Restaurant Brands International (RBI), home of Burger King, Tim Hortons, and Popeyes, had its APIs flame-broiled by attackers who discovered they could generate tokens without authentication, escalate privileges, and even eavesdrop on live drive-thru audio. When APIs become the secret sauce, leaving them unprotected is a recipe for disaster.

AI is transforming how security operations centers (SOCs) work, but the hype can outpace the reality. You don’t need to build custom models or deploy cutting-edge platforms to benefit. Chances are, you already have AI-powered capabilities in your SIEM, SOAR, or security data platforms. The question is: Are they doing anything useful? This practical playbook lays out six key priorities to increase productivity and effectiveness while maintaining control.

Sr. Technical Content Strategist Everyone advertises AI, how does LimaCharlie use it? If you are not exhausted by the relentless AI hype cycle by now, your resilience is commendable. Our industry is awash in AI marketing that is an inch deep and a mile wide*. Everyone claims to have AI, almost no one will explain how it works. At LimaCharlie transparency is a core value. You see it in our high-visibility security platform and publicly available pricing structure.