What Is Configuration Management and Why Is It Important?
Configuration management (CM) is a systems engineering process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. Configuration management is a form of IT service management (ITSM) as defined by ITIL that ensures the configuration of system resources, computer systems, servers and other assets are known, good and trusted. It's sometimes referred to as IT automation.