How MSSPs can automate their way to full-spectrum security
The end of October is here, which means it is time to ask: What have you, as a managed service provider (MSP), learned from Cybersecurity Awareness Month? The most critical lesson remains that human behaviour is the single greatest risk and the single greatest opportunity for defence. While no amount of training can eliminate every mistake (which is why we need automation), a security-aware technician acts as the final, critical filter that can spot novel social engineering attacks and enable fast incident response, but only if the back end is hyper-automated, so technicians know about these potential attacks immediately.
