Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

• EDR false positives are a structural profitability problem for MSPs, not just a technical nuisance. Under flat-fee, per-incident, and man-hours pricing models, every false alert erodes margins directly. • Seventy-five percent of MSPs experience alert fatigue at least monthly, and MSPs managing 1,000+ clients report daily fatigue (Source: Heimdal, The State of MSP Agent Fatigue, 2025).

Antivirus just isn’t enough anymore — not even close. Ransomware attacks constantly grow more sophisticated, zero-day vulnerabilities appear frequently and attackers increasingly rely on legitimate tools already inside a network rather than just on traditional malware. Antivirus alone just can’t protect organizations from all of those threats.

There are different cybersecurity solutions that security teams can choose from. Some of the popular ones include EDR, NDR, XDR, and MDR. Each security solution offers significant benefits but also has certain limitations. Security teams can add the solution according to their requirements. But these solutions don’t guarantee safety against breaches. This doesn’t mean the tools are ineffective, but it is how security teams decide to use them.

Endpoint threats no longer appear with warning signs. They now blend into normal activity, making detection difficult. Once inside, these threats move quietly across systems without being noticed. By the time security teams notice them, damage is already done. This shift has led to the rise of Endpoint Detection and Response. But EDR alone was not sufficient in many cases. This is when Managed EDR was introduced to fill that gap.

One of the most insidious security risks isn't a sophisticated attack, it's the endpoint that stops reporting. A sensor that appears enrolled but hasn't sent telemetry in hours or days represents a critical blind spot. Whether due to network issues, system shutdown, agent crash, or intentional tampering, these silent sensors deserve immediate attention.

The endpoint detection and response (EDR) market has become crowded with solutions claiming comprehensive threat protection. Yet many organizations struggle with EDR platforms that force difficult tradeoffs: prevention-focused tools with limited forensic depth, investigation-heavy solutions that overwhelm lean security teams, or vendor-locked architectures requiring wholesale replacement of existing security infrastructure.

For many companies, the choice comes down to resources. Running your own SOC requires significant investment in staff, training, and technology.

WatchGuard Technologies has been recognized as both a Leader and an Outperformer in the 2025 GigaOm Radar Report for Endpoint Detection and Response (EDR). Out of more than 25 vendors evaluated, WatchGuard is recognized as a top Innovator and ranked highly for the core EDR capabilities.

The cybersecurity landscape has evolved, but many endpoint tools have not. Most still focus on known threats and signatures, blocking familiar malware and flagging suspicious files. They rely on static models that can only go so far. That approach worked for yesterday’s threats, but not for today’s attackers.