Three Misconceptions About Dealing with a Global IT Outage
The events of Friday the 19th 2024 had a profound impact on organizations around the globe. I suppose a widespread global IT outage has a way of clarifying the mind—and IT leaders are recognizing that resilience is crucial for maintaining operations for their consumers, customers, staff, partners, and shareholders. But much of the post-mortem analysis seems to be misunderstanding key lessons from the outage.