Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

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How to Keep Your CCaaS Solution Secure

A Contact Center as a Service (CCaaS) solution offers your business the flexibility and scalability necessary to manage customer interactions efficiently. However, like most cloud-based systems, your CCaaS platform needs to be successfully secured to protect sensitive information and maintain regulatory compliance-all to ensure the trust of your customers. Ready to secure your CCaaS solution? Here are 7 steps you can take.

Bitcoin after halving - here's what might happen next

The Bitcoin halving continues to make waves across the crypto community, with everyone from analysts to investors, enthusiasts, and even skeptics diving into the conversation. Like previous halvings, this year's event fuelled a surge of speculation, which likely played a role in the increased market volatility leading up to the big day. Now that the halving has come and gone, the initial frenzy seems to have subsided, giving way to a more stable and measured market response. However, many are still keeping a close eye on Bitcoin's long-term trajectory, as the effects of the halving may unfold gradually over time.

4 Ways to Conduct a Effective Workers Safety Training Program

As a business owner or manager, keeping your employees safe and healthy is a top priority. This not only fosters a positive work environment but also helps prevent accidents and injuries. A good workers' safety training program is essential for this. Yet, making this happen isn't always easy. In this blog post, we'll share practical and effective ways to run a successful workers safety training program.

What Is the Cheapest Way to Comply with PCI DSS Requirements 6.4.3 and 11.6.1?

If you’re running a business that takes online credit card payments, you know that you’ve got to become compliant with PCI DSS Requirements 6.4.3 and 11.6.1. Meeting these requirements is crucial for PCI DSS Version 4 Compliance and helps prevent costly data breaches. However, the costs of compliance tools can add up quickly, especially for small businesses. In particular, PCI DSS requirements 6.4.3 and 11.6.1 can seem daunting.

Security Alert Overload: Causes, Costs, & Solutions

In 2023, the Los Angeles Police Department responded to a series of triggered alarms at a GardaWorld cash storage warehouse in a suburban neighborhood in the San Fernando Valley. All thirteen were deemed to be false positives. In this article A year later, four more alarms rang at the same facility: one just before midnight on March 30th and the other three on Easter Day.

The Vendor's Survival Guide to Security Questionnaires

Depending on who you ask, when the words ‘Security Questionnaire’ are mentioned, opinions will indeed divide. This is usually because not all organizations adopt technology to support the process. In a survey, we conducted with over 150 respondents in the industry, when asked, ‘How does your organization monitor for risks?’ 35.8% answered ‘Manually’.