Before reading this, please flick up your client list on-screen. As far back as 2017 Edelman Trust Barometer reported that 84% of B2B sales start with a recommendation or referral. We like to be sure that we’ll get the outcomes we want from our B2B purchase decisions. Failures cost money and can reflect badly on decision makers’ careers. Now let’s go back to your client list. What was the initial source for each client? How did they find out about your MSP business?

Twice a year, JumpCloud commissions a survey of IT professionals working at small and medium-sized enterprises (SMEs). These surveys examine pressing current matters like the security landscape, emerging technologies, job outlook, and more. JumpCloud’s latest report was released on July 16. It surveyed 612 IT decision-makers in the U.K. and U.S. to get a read on the SME IT market, both today and where IT professionals think it’s headed in the future.

Managed service providers (MSPs) are key players in enterprise security, providing critical security services for customers who often lack in-house teams to manage them. However, the cyberthreat landscape is growing increasingly complex and challenging, even for these experts.

We are excited to announce that BDRSuite by Vembu has been named as a 2024 MSP Today Product of the Year Award winner by TMC’s MSP Today. This award showcases our commitment to delivering comprehensive and cost-effective backup and disaster recovery solutions to managed service providers (MSPs) and the channel.

Attending industry events is quite possibly one of the most important requirements of running a successful managed service provider (MSP) business. Why? On the one hand, a few days away from the day-to-day grind of running your MSP to instead network with your peers and enjoy some MSP swag seems like the perfect opportunity to unwind while staying connected. On the other (equally as important!) hand is all the great learning going on.

Managing data effectively has never been more of an imperative for Managed Service Providers (MSPs). The one-two punch of increasing cybersecurity threats and regulatory pressures make this particularly pertinent, and with the proliferation of hybrid and remote work models, the importance of reliable data backup solutions is expanding exponentially. With all that taken into account, here are some effective strategies that will deliver continuity and resilience, while in turn maintaining client trust.