The end of muckwork
Muckwork is the invisible drag on every company. It’s the repetitive, manual, low-leverage work we tolerate because we assume it’s necessary. Copying data between systems. Triaging alerts. Clicking through approvals. Tasks that keep things running but slow everything down. In 2006, Jeff Bezos called the backend plumbing of web apps “muck.” AWS was created to eliminate it. Today, the same kind of work is everywhere in the enterprise. We call it muckwork.