In a world where cybersecurity incidents are no longer a matter of if they will happen, but when, having a solid incident response plan is a critical component of cyber resilience and business continuity. The National Institute of Standards and Technology (NIST) provides comprehensive guidelines on how to set up an executive incident response. For this blog, Anna Collard will be drawing inspiration from Fiona, the vibrant and friendly PA to the IT director in the first season of our security awareness series "The Inside Man," to illustrate how effective incident response should be managed.