From Desire Paths to Security Highways: Lessons from Disney's Approach to User-Centric Design
When Walt Disney first unveiled the Magic Kingdom, he made a decision that would revolutionize theme park design - and inadvertently offer a valuable lesson for cybersecurity professionals. Instead of pre-determining where visitors should walk, Disney let guests create their own paths. Only after observing these "desire paths" did Disney pave the official walkways. This approach, seemingly simple, carries profound implications for how we should approach security in our organizations.