High stakes, long hours, and a rapidly evolving threat landscape present unique barriers to happiness for security and IT teams. It’s not surprising that 63% of security practitioners report some level of burnout, and 58% of IT professionals feel overwhelmed by the amount of tasks they have to do in a day. Organizations simply can’t afford to ignore these statistics.

In today's rapidly advancing technology landscape, the role of people in workflow automation and orchestration is more critical than ever. At Tines, we firmly believe that human oversight should be an integral part of important workflows, ensuring that all decisions are grounded in context and experience. AI in Tines is secure and private by design. This means the platform doesn’t train, log, inspect, or store any data that goes into or comes out of language models.

Earlier this year, we introduced the advanced certification within Tines University, a new way for our users to deepen their understanding of the platform and build more effective workflows. And I’m thrilled to report that user feedback has been overwhelmingly positive. Over 100 users have already completed the new advanced certification, raising the total number of Tines-certified users to over 500.

The pressure on security teams has never been greater. With an ever-evolving threat landscape, resource constraints, and now the rapid adoption of artificial intelligence (AI) technologies, Chief Information Security Officers (CISOs) are facing unprecedented challenges. This was one of the clear takeaways from our recent report CISO perspectives: separating the reality of AI from the hype, in which 53 CISOs shared their opinions and experiences of AI’s impact on their security operations.

Artificial Intelligence (AI) has the potential to revolutionize how businesses operate. But with this exciting advancement come new challenges that cannot be ignored. For proactive security and IT leaders, prioritizing security and privacy in AI can’t simply be a box-checking exercise; it's the key to unlocking the full potential of this wave of innovation.

The explosion of AI has ignited both excitement and apprehension across various industries. While AI is undeniably having a positive impact on engineering and customer service teams, cybersecurity and IT practitioners remain cautious. Concerns about data privacy, the inflexibility of disparate tools, and the sensitive nature of many mission-critical workflows—which, more often than not, require some level of human oversight—fuel a deep mistrust of LLMs by these teams.

Have you thought about how you can keep your Tines stories short and efficient? Use rules in your Webhook Action to create events based on specific requests. Events are only created when a rule is matched. When you want to focus on a specific result, customize response action options or filter out requests with regex that do not match your criteria.