In this blog post, Kelsey Sevening, Sr. Manager, Project Management at Tines shares what customers can expect when engaging with our professional services team to help them reach their goals faster. When it comes to investing in professional services, the quality of the experience can vary widely. While some customers might have exceptional experiences and others less so, most find themselves somewhere in the middle.

Workflow automation offers huge potential benefits for security teams, including improved incident readiness, faster time to value, enhanced team retention, and reduced errors. Whether your team is planning to embrace security automation for the first time or enhance an existing program, a clear roadmap is essential. In this post, I'll share a step-by-step guide for security teams looking make the most of workflow automation and the technology that's allowing teams to work even faster, AI.

In this blog post, Martin Moroney, Customer Success Engineering Manager at Tines shares lessons on migrating from a legacy SOAR platform, based on his experience in overseeing dozens of successful migrations. Enterprise system migrations are complex projects, with intimidating challenges that require meticulous planning and execution. This complexity is amplified in the context of systems that leverage many integrations to support complex workflows.

The potential benefits of workflow automation for security teams are huge - from improved incident readiness to faster time to value, improved retention, and reduced errors, there lots of compelling reasons to adopt this technology. But there are also some popular misconceptions holding teams back from fully embracing workflow automation. In this blog post, I'll debunk some of the most common myths about workflow automation and explain why it's worth investing in for any security team.

When we launched cases in early 2023, we saw how teams combined automation with their established processes to respond to known threats. And we realized we were missing a place for security teams to address those new or unknown threats. Enter cases, our solution to case management. Over the past year, our cases feature has become a place where teams can collaborate, track, and report on new and existing workflows.