Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

For MSPs supporting industrial clients, business leaders responsible for operational risk and OT engineers implementing the standard, IEC 62443 is ultimately about securing OT and ICS environments without undermining availability or safety. Unplanned downtime, legacy systems that cannot be patched, air-gapped facilities with limited or no local IT support, and the need for predictable recovery are the day-to-day realities behind requests to demonstrate IEC 62443 alignment.

OT ransomware is not IT ransomware with an industrial label. An encrypted HMI, engineering workstation, SCADA server or virtualization host can remove operator visibility and force a controlled shutdown even when PLCs continue running. Recovery ends only when operations, engineering, safety and security agree that restored systems and the physical process are trustworthy.

A reliable service desk earns confidence. A trusted business partner earns a place in decisions about risk, growth and continuity. For Australian MSPs, that distinction matters because clients increasingly need more than a list of tools. They need clear advice about which risks to address, which outcomes to prioritise and how technology supports the business. Australian Cyber Security Centre guidance encourages organizations to scrutinize the cybersecurity measures used in outsourced ICT services.

There is no shortage of guidance available to MSPs on how they should secure customer environments. Security frameworks, industry standards, regulatory requirements and insurance obligations all provide recommendations on the controls organizations should have in place. Yet despite this abundance of guidance, cyber incidents remain common and continue to increase. At the same time, requirements are becoming more complex.

Email remains the primary entry point for cyberattacks, making effective email security more critical than ever. That’s why we’re especially proud that customers ranked Acronis Cyber Protect Cloud in the G2 Fall 2026 Cloud Email Security Grid Report. Because G2 rankings are based on verified customer reviews, this recognition reflects the experience of the organizations and service providers that rely on Acronis to protect their users, data and business communications every day.

My name is Kevin Jackson. I have been working with OpenStack since the first releases in various capacities — as an operator, author, architect, and currently at Trilio, where I assist organisations with cloud backup and recovery strategies. Over the years, I have watched OpenStack mature from an early-stage project into the core infrastructure underpinning demanding private and public clouds across telecoms, financial services, and the public sector.