Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

Mobile Device Management, commonly known as MDM, is how organizations manage, secure, and monitor mobile devices that access corporate data and applications. It helps IT teams keep smartphones, tablets, and laptops safe while allowing employees to work productively.

An employee receives what looks like a routine email. Maybe it’s a shared document link, a shipment update, or a tool they already use. Nothing feels off. They click. Within seconds, a malicious script runs in the background. No warning. No alert. And the firewall? It didn’t block it. This isn’t an edge case. It’s how many modern attacks actually begin. Not by breaking in, but by being let in. Traditional network defenses were built to block external threats at the perimeter.

Imagine this: you're running a Shopify Plus store that supplies products to several companies. One customer wants their employees to log in with a simple email and password. Another asks if their staff can use a secure company login. A third keeps requesting one-time passwords for quick access. Managing all these different expectations is difficult since Shopify only offers one login method, i.e., email OTP, and forcing everyone to use it is a headache.

Organizations waste 25 to 30% of their SaaS licenses on inactive users. In Atlassian environments, that number compounds fast because licenses span Jira Software, Jira Service Management, and Confluence simultaneously.

In the current AI boom, we race to use copilots, orchestration scripts, CI workflows, retrieval pipelines, and background jobs. Sometimes, we take for granted that every one of these things needs an identity. Service accounts. OAuth apps. API keys. Short-lived tokens. As AI velocity increases, so does the number of these non-human identities (NHIs). Instead of obsessing over model quality, latency, hallucinations, and GPU costs, we also need to consider how these identities impact security.

We’ve been collaborating with others to explore when and how agentic commerce will work. Robin Gandhi is the CPO of Lithic, a leading card issuer that’s already seeing agents use its cards to make purchases. Below, he shares his thoughts on what’s changed, and what needs to change, for agentic commerce to become mainstream. Last year, I wrote about the opportunity for agentic payments to revolutionize travel bookings, ad spend management, procurement, and more.