AI is everywhere in cybersecurity. For partners, the real question is not about the technology. It is about your people. Is AI replacing analysts, or making them more effective? In this session, we break down the differences between automation and augmentation and why they matter for MSPs delivering security services. Automation removes repetitive SOC work such as triage, enrichment, and basic containment. Augmentation strengthens human experts with faster investigation, clearer attack mapping, and smarter response decisions.