Stop Losing Service Revenue Because of Missed Calls
If you've spent any time around a dealership service department, you already know one thing: the phone never stops ringing. And when it does stop, it's usually because your advisors are already juggling walk-ins, ROs, estimates, and customers waiting at the counter. I've spent enough afternoons in service departments to witness the exact moment an advisor hears a phone ringing that they simply can't get to. You can see the panic flash across their face-because we all know what missed calls really mean: missed revenue.