AI chat resets your view of business process automation
In this guest post, Eric Newcomer, Principal Analyst at Intellyx explores the practical applications and limitations of generative AI. Generative AI is a game-changing technology. Chat bots seem like magic compared to a traditional static web search. You submit questions in natural human language and receive back complete sentences and paragraphs. But it isn’t always clear what it is really good for, given limitations such as hallucinations and inaccurate answers, and possible bias.