Insights from an external incident response team: Strategies to reduce the impact of cybersecurity attacks
"Why are you here if you cannot decrypt our data?" This is how people sometimes react to the arrival of the external incident response team. In this article, I will try to answer this question, but at the same time, I am going to describe the stages of incident response, list the main mistakes that play into the hands of hackers, and give basic advice on how to respond.