Protecting Organizations from Customized Phishing Attacks
A few years ago, I myself was vished, or ‘phished,’ over the phone. The caller was someone, likely offshore in a call center, who had done a little bit of research online to find my name, my phone number, my wireless phone carrier and a few other details that they used to build rapport with me on the phone. Spoofing the customer service phone number of my wireless service provider, they called me and claimed that a credit was being added to my bill.