One commonly used feature with Tines is the ability to configure your Actions to run on a schedule (docs). For example, an HTTP Request Action that runs every minute, once a day, or every few hours. Our customers rely heavily on this feature in carrying out their mission-critical workflows. In this post, we examine how our old job scheduler system worked, a very interesting race condition, and why we replaced our old scheduler with something more reliable to meet our delivery guarantees.

Today, MSSPs are trying to scale their businesses quickly, onboard customers with high-quality tool sets that evolve with the company, and maintain or increase margins. This means reducing costs, improving onboarding time, and building the next generation of MSSP (Managed Security Service Provider) or MDR (Managed Detection and Response) company. Threats in their own and customer environments continue to grow for MSSPs, as does the technology stack to support them.

In our 10th episode of the Future of Security Operations podcast, Thomas speaks to Jay Thoden Van Velzen, Multi-cloud Security Operations Advisor at SAP. Prior to Jay’s current role, Jay scaled the Security Development Operations (SecDevOps) team from five to 25 team members across three continents and five countries and was the Initiative Lead for multiple security improvement programs for multi-cloud across SAP. Topics discussed in this episode.

Today we're excited to launch the Essential Guide to No-Code Automation for Security Teams. This free Tines playbook is designed to serve as the ultimate resource on no-code automation for security practitioners. It provides an overview of what no-code automation is, why it is a critical skill for those at the forefront of security operations, and how to bring the power of no-code automation to your security team.

We are excited to officially announce the launch of the new Tines Story Library - making it easier than ever to unlock the potential for greater business efficiency and more streamlined operations in less time with less effort! The power of no-code automation is now at your fingertips. From interacting with SIEMs to chatbots, case management systems, and more, the Story Library is filled with ready-to-use automation Stories, providing inspiration and digital transformation with just one click.

Tines is delighted to announce we have joined the AWS Partner Network as a Select Partner, and our no-code automation platform is now live on AWS Marketplace. Additionally, we are very proud to have recently won an AWS Software Startup Award. The awards were created to shine a spotlight on innovative B2B/SaaS startups in the UK and Ireland.

On this episode of the Future of Security Operations podcast, Thomas speaks with Rebecca Blair, Security Operations Center Manager at Toast, an all-in-one point-of-sale and restaurant management platform for food service and hospitality businesses. After working in various cybersecurity roles over the past decade, Rebecca joined Toast in 2021 as the first employee of its security operations center.

Google Forms is a useful tool for submitting tickets and generating issue tracking within your organization. Configuring a webhook in Google products isn’t always easy and the data must typically pass through a Google Sheet. In this blog, we’ll show you how to cut out that middle step and automate issue tracking, so that newly submitted cases can be transferred directly from Google Forms to Zendesk.