The state of the SOC: skills shortages, automation and gaining context remain a challenge for SOCs
The security operations center (SOC) has been on the front line facing the pandemic-induced escalation of cybersecurity threats in the past eighteen months. A 2020 study by Forrester found that the average security operations team receives more than 11,000 alerts per day and that figure is likely to have grown in the intervening period. While they were deeply engaged responding to the crisis, SOC teams were simultaneously facing the disruption common to all formerly office-based workers.