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11:11 Systems' Customer Experience Revolution

When 11:11 Systems appointed Kaushik Ray as its first Chief Experience Officer (CXO) nearly a year ago, it marked a pivotal moment in the company’s history. The decision reflected a deep commitment to putting customer experience (CX) at the center of its strategy and operations. The goal was clear: delivering exceptional value and customer support at every touchpoint.

Storage Born in the Cloud

Storage Born in the Cloud Current estimates show that humans are generating more than 325 million terabytes of data – every single day. That’s an enormous amount of information, and organizations are struggling to manage it. As organizations grow, the data they are managing across business solutions, applications, and end users will continue to increase radically. This data is usually unstructured, often containing multiple different formats and media.

10 Tips for Summer Travelers Looking to Avoid Getting Scammed

Summer 2024 is about to heat up, and you know what that means. Sun, sand, and surf? Don’t forget to pack your swimsuit and sunscreen! Snow cones, strawberries, and s’mores? Mmmm, yes, please! Sightseeing, stargazing, and … scams? Oh my! Oops. Sorry for ending on such a bummer. But summer isn’t all fun and games and, unfortunately, scamming is on the rise. In 2023 alone, scams cost people more than $10 billion.

Veeam Names 11:11 Systems VCSP of the Year for Eighth Time

When former University of Tennessee women’s basketball coach Pat Summitt retired in 2012, she had more wins than anyone in college basketball history. And yet, when asked about winning, the Vols legend is famously quoted as saying: “Winning is fun … Sure. But winning is not the point. Not giving up is the point. Never letting up is the point. Never being satisfied with what you’ve done is the point.”

Buckle Up: NOAA Predicts "Above-Normal" 2024 Hurricane Season

For businesses operating along the Southern and Eastern Atlantic coast, each hurricane season ushers in a storm front of anxiety and trepidation — in addition to all that wind and rain. And for good reason. According to the National Oceanic and Atmospheric Administration (NOAA), hurricanes are the deadliest and most costly type of weather disaster, responsible for nearly $2.6 trillion in damage since 1980.

Navigating VMware changes: How to minimize upheaval and keep your business moving forward (Webinar)

The word “disruption” gets thrown around a lot when discussing the tech industry. Disruptive technologies. Disruptive ideas. Disruptive companies and business models. Even “disruptive innovation” or its younger cousins, “big-bang disruption” and “new-market disruption.” The list goes on … and on.

Far from fun and games: Why tabletop exercises are key to enhancing cyber resilience.

In the gaming world, one of the most popular types is the simulation category. These games are designed to closely imitate real-world activities. As the player makes decisions and analyzes current conditions the results of their choices and decisions impact what happens next in the game. These types of simulations are often used in role-play games, war games, or even business games. The whole point of such games is to teach the player something about their decisions and their environment.

When the unthinkable happens: Is your organization's disaster recovery strategy providing the right balance?

The founder of the Boy Scouts, Robert Baden-Powell, once said “Be Prepared… the meaning of the motto is that a scout must prepare himself by previous thinking out and practicing how to act on any accident or emergency so that he is never taken by surprise.” Much like the Boy Scouts, IT departments must also embrace the “Be Prepared” motto. Emergencies and accidents are no longer a matter of “if” but “when”.

How To Get The Jump On Ransomware: Address Cyberthreats With Comprehensive Business Continuity Planning

Confucius once said famously, “A man who does not plan long ahead will find trouble at his door.” No truer words could be spoken about today’s cyberthreat landscape. According to Cybersecurity Magazine, ransomware attacks are predicted to surge from occurring every 11 seconds now, to every two seconds over the next decade. As such, business continuity planning has never been more significant to individuals and organizations.