Why You Should Stick With Answering Service Instead of AI Answering
Communication is essential in today's fast-paced corporate environment. To keep customers satisfied and loyal, businesses of all sizes need to respond to their queries in a quick and correct manner. Businesses are becoming more and more inclined to replace human operators with automated systems as AI-powered response services become more popular. As found in a Fortune Business Insights study, the global call center AI market size was around $1.60 billion in 2023. It is further estimated to grow from $1.95 billion in 2024 to $10.07 billion by 2032.