IT environments have become increasingly complex in recent years. This can be attributed to factors such as distributed work environments applying hybrid work models, the increase in the number of devices, and the growing number of systems to be managed. This complexity makes it increasingly difficult to provide a good service to your customers effectively.

Many organizations allow their corporate devices to be shared by different employees, or hand them out to teams or departments on a rotating basis. Healthcare providers, logistics companies, retailers, and schools often deploy mobile devices that are shared to ease the device management process, cut down on inventory costs, solve issues arising from workspace changes, and efficiently manage contract employees and students.

The past decade has witnessed many organizations adapting to a digital workspace, replacing the traditional physical offices setups with virtual workplaces encompassing all the technologies that employees require to get their work done. Because of the pandemic, even companies that were once against the concept of a distributed workforce have now been forced to embrace remote work. Though a digital workspace offers a more flexible user experience for employees, it comes with its own set of challenges.