Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

What to Do if You Are Affected by a Retailer Cyberattack

In April and May 2025, several prominent UK retailers including Marks & Spencer (M&S), Co-op, and Harrods experienced significant cyberattacks. At the time of writing we have not had confirmation of these attacks but consider them to be a Ransomware attack. These incidents are disrupting services, compromising customer data, and highlight vulnerabilities in retail cybersecurity. This guide aims to help you as a consumer take the steps you can take to protect yourself.

Uptick in Ransomware Threat Activity Targeting Retailers in the UK

Between April and May 2025, several large UK retailers were impacted by security incidents which resulted in the disruption of their operations. Arctic Wolf is monitoring the threat landscape for new indicators of compromise related to Scattered Spider and DragonForce, and will alert Managed Detection and Response customers if any malicious activity is observed.

Top Online Shopping Tips for Retailers and Consumers

While retail cybersecurity concerns only gain attention as the holiday shopping season approaches, the reality is retail is a 24/7/365 operation and so are its associated security issues. Recently, we sat down with Craig Searle, Director, Consulting & Professional Services in Pacific at Trustwave, to discuss the security moves retailers need to have in place. Question: Let's start off in your neighborhood and explore the Australian retail space for a moment. Is there anything unique to this region?

How to Use Amazon PPC Data to Drive Multi-Channel Business Growth

Businesses constantly look for innovative ways to expand their reach and increase sales. Amazon's Pay-Per-Click (PPC) advertising platform provides an invaluable resource for companies looking to enhance their marketing efforts. However, the true power of Amazon PPC lies in its ability to generate detailed data that can be leveraged to drive growth across multiple sales channels. By effectively analysing and using Amazon PPC data, businesses can create a comprehensive, multi-channel marketing strategy that supports sustainable business growth.

The Importance of User-Friendly Shopify Store Design

When it comes to eCommerce success, a store's design is just as important as the products it sells. A well-designed Shopify store isn't just about aesthetics-it directly impacts user experience, conversions, and customer retention. From easy navigation to seamless checkout, every detail plays a role in keeping visitors engaged and encouraging them to make a purchase. Looking back at the history of Shopify, the platform has continuously evolved to provide merchants with powerful design tools that enhance usability and functionality.

Digital Shoplifting: Understanding and Combating Online Retail Fraud

According to the British Retail Consortium (BRC), shoplifting in the UK is surging. Reported cases jumped from 3.7 million to 20.4 million within a year. Viral social media clips show brazen daylight shoplifting. Reports quote frustrated shopkeepers afraid to intervene. Experts in retail, law, and economics debate the causes, blaming the economy, policing, organized crime, and justice systems. While physical shoplifting dominates headlines, digital shoplifting is equally bold and costly.

Digital Threats, Real Losses: Cyber Risks to Retail Operations

The success of retailers depends on being able to offer consumers what they want. That means, for example, stocking Halloween costumes in October, turkeys in November, and Christmas decorations in December. Cybercriminals are all too aware of this fact and more than willing to capitalize on it, typically for financial gain or to cause disruption.