Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

Autonomous Service Desk: A Ticket, Solved Before You Blink

What if your service desk could solve a ticket before a human ever picked it up? Steven Payne walks through a live incident and shows ServiceNow's Now Assist doing the detective work in real time, pulling live Tanium endpoint data to pinpoint the root cause and draft the resolution, all in seconds. No log-diving, no remote sessions, no back-and-forth. Just a faster path from "ticket opened" to "issue resolved," with a person still firmly in control of the final call. This is what an autonomous service desk actually looks like in action — watch it happen.

Real-Time CMDB: The Data Your Automations Can Finally Trust

Most CMDBs are lying to you. The data looks clean, the dashboards look confident, and none of it reflects what's actually running in your environment right now. In this quick walkthrough, Steven Payne shows what happens when Tanium's real-time endpoint truth flows directly into ServiceNow's CMDB — no stale scans, no manual reconciliation, no guessing. Watch asset inventory, software, patch health, and vulnerability exposure snap into focus in real time, and see why "good enough" data is no longer good enough for the automations and AI your business is betting on.

"Endpoints running slow?" Agentic Performance Analysis in Tanium Atlas: Tanium Tech Talks #168

Performance issues can seem like a maze to navigate when you're manually correlating data. And identifying driver issues? Well, no one wants to go there without a performance SME. But what happens when you introduce agentic analysis? Jason Stough shows how Tanium Atlas gets you from fleet-wide analysis to investigating a single endpoint to a confirmed root cause, fast.

Streamline Exposure Management Responses with Atlas

When 115+ new CVEs are released — Firefox, OpenSSL, WolfSSL, and more — figuring out your exposure used to mean hours of manual work: querying the CMDB, pulling reports, chasing tickets. In this video, we show a faster way with Tanium Atlas. We paste in the full list of CVEs and ask one question: are we affected, and can we get a report ready for the board? In under a minute, Atlas returns a full exposure report across thousands of endpoints, prioritized by what needs attention first. A follow-up question generates a remediation plan. The result.