When 11:11 Systems appointed Kaushik Ray as its first Chief Experience Officer (CXO) nearly a year ago, it marked a pivotal moment in the company’s history. The decision reflected a deep commitment to putting customer experience (CX) at the center of its strategy and operations. The goal was clear: delivering exceptional value and customer support at every touchpoint.

AI isn’t what’s going to be the hot topic of the next year; it’s going to be data breaches in the supply chain and the cost that companies face by not reacting quickly to this emerging threat. The cyber attack on Change Healthcare, one of the world’s largest health payment processing companies, illustrates this point. Change Healthcare was a clearing house for 15 billion medical claims annually—accounting for nearly 40% of all claims.

The Trustwave SpiderLabs Threat Intelligence team's ongoing study into how threat actors use Facebook for malicious activity has uncovered a new version of the SYS01 stealer. This stealer is designed to take over Facebook accounts, steal credential information from affected users' browsers, and then leverage legitimate accounts to further the spread of the malware.

AT&T reported on July 12 that an internal investigation had revealed that the telecommunication provider had been victimized by a third-party breach,resulting in the compromise of records of calls and texts of nearly all of AT&T’s cellular customers. An AT&T spokesperson confirmed to a news source that the breach resulted from of the data stolen from cloud storage firm Snowflake.

The EU's new NIS 2 Directive raises the bar for cybersecurity, especially for critical infrastructure sectors. But it's not just about technology upgrades – it emphasizes strong leadership involvement in building a cyber-resilient organization.

With the rise of infrastructure complexity, organizations must improve their strategies to quickly investigate and mitigate unauthorized system access and internal identity threats. Teleport has already highlighted the importance of identity threat detection and response and introduced features to support security incident containment. This article builds on these ideas by presenting additional metrics to detect suspicious employee behavior and options for expanding detection capabilities.