To Woodforest National Bank, “relationship banking” is everything. As one of the strongest community banks in the USA, they are well known for their hundreds of retail branches located within prominent operators of big box retail and grocery stores. In addition to 700 branches in 17 different states, their electronic payments line of business includes a multi-vendor fleet of 850+ ATMs and payment card issuance platforms.

There are scary villains out there, and they don’t just come out on Halloween. Forget about tricks, and treat yourself to something worth reading…but be warned…this blog is not for the faint of heart… The authentication or the decline of a payment transaction is often the defining factor of end customer experience.

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