The modern global economy is a knowledge economy — the future of a business depends on its capacity to support learning and collaboration. Proper maintenance of organizational knowledge, retention of practices and support of knowledge sharing are the key tasks of knowledge management (KM) programs. How can your organization implement an effective knowledge management system?

Can IT departments build a secure, compliant and usable knowledge management solution with Microsoft software? We’ll look at the advantages and disadvantages of using Microsoft SharePoint as a knowledge management system and what can be done to enhance and extend the platform’s capabilities.