Operation Grandma: A Tale of LLM Chatbot Vulnerability
Who doesn’t like a good bedtime story from Grandma? In today’s landscape, more and more organizations are turning to intelligent chatbots or large language models (LLMs) to boost service quality and client support. This shift is receiving a lot of positive attention, offering a welcome change given the common frustrations with bureaucratic delays and the lackluster performance of traditional automated chatbot systems.