I speak with many MSPs online, in demos, at events, over email, and chat. They must cover multiple areas of knowledge. Maintaining specialist knowledge in each area is a constant battle. But when MSPs search for answers, they're often met with a sea of information from others trying to make sense of things too. True expertise can get lost amongst the speculations and partial confusions. Microsoft 365, being ubiquitous, adds to their challenges.

Microsoft 365 (M365) has become the industry standard for business email platforms, allowing users access to a variety of interconnected productivity and communication applications. With data readily available across multiple applications within M365, threat actors are using a specific technique to exfiltrate data within a user’s M365 email account.

Our tests show that, even when an MFA policy is in place, 20% of applicable accounts have no MFA enrolment. Why? We'll get to that. This article is designed to help MSPs deliver MFA by helping them understand the choices, pointing out the pitfalls in the mechanisms and rollout.

We probably do not need to cover this, but we’ll provide a quick overview – M365 has a host of advantages, including scalability and convenience. Because the platform is cloud-based, businesses can effortlessly access their data and applications and shift to fully remote or hybrid working models without the common challenges of such a transition.

Microsoft 365 is the standard in modern enterprise environments, offering a robust suite of productivity and collaboration tools. With millions of users accessing sensitive data from various devices and locations, security vulnerabilities can arise, making it highly attractive for cybercriminals seeking to exploit and steal valuable data.

According to our most recent cloud security report, most cloud security incidents are the result of compromised credentials for either human or non-human identities. Once an attacker successfully controls an identity, such as a highly privileged user account, they can quickly move to other areas of an environment, including prevalent targets like sensitive data stores. This pattern of behavior is similar across all cloud platforms and services.

Data breaches happen every day, so companies need to make data security a top priority to keep private data safe and make sure they follow the rules. Data Loss Prevention (DLP) in Office 365 is a powerful tool that finds, monitors, and protects sensitive data across all platforms. This makes an organization's security stronger. Office 365 DLP helps businesses keep private data from being shared or exposed without permission.

Microsoft Copilot is a powerful AI assistant that can leverage Microsoft 365 (M365) data from across an organization to generate accurate and relevant insights. But some of that data should be under special lock: you do not want sensitive enterprise information to be used as part of a large language model (LLM). And the reality is that common misconfigurations—such as mislabeled files and overly broad user permissions—can lead to sensitive data exposure to unauthorized users.