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Welcome to the Data Security Decoded podcast by Rubrik Zero Labs. In this episode, our host Caleb Tolin speaks with Joe Hladik, a veteran security expert with two decades of experience, to explore the evolving landscape of cybersecurity, incident response, and the critical challenges of data security in today's distributed environments.
It's no secret that today's contact centers and call centers aren't just customer service hubs. Many contact centers operate in highly regulated industries, such as finance or healthcare, which means they are constantly dealing with vast amounts of sensitive customer data, including personally identifiable information (PII), confidential business information, and payment details.
In 2024, Cyjax observed the emergence of 72 extortion and ransomware group data-leak sites (DLSs). As of mid-April 2025, Cyjax has identified DLSs for 27 new groups this year, as noted in recent blogs on Morpheus, GD LockerSec, Babuk2, Linkc, Anubis, Arkana, Frag, and RALord.
Advanced Persistent Threat (APT) groups are not a new scourge. These sophisticated, state-sponsored cyber adversaries, with deep pockets and highly advanced technical skills, conduct prolonged and targeted attacks to infiltrate networks, exfiltrate sensitive data, and disrupt critical infrastructure.
Malware hasn’t just increased—it’s become harder to detect. Evasive techniques are reshaping the threat landscape and pushing traditional security models to their limits. Today’s advanced malware campaigns are consistently slipping past multiple layers of defense—from email and network to endpoints—challenging even the most robust infrastructures.
Researchers at Foresiet have analyzed a Remote Access Trojan (RAT) known as NetSupport Manager. Originally developed as a legitimate remote access and IT support tool, NetSupport Manager has a history spanning over two decades. It provides features such as file transfer, remote desktop sharing, chat support, screen monitoring, and inventory tracking. However, in recent years, threat actors have increasingly weaponized this tool in malicious campaigns.
Trustwave SpiderLabs continuously tracks a range of malicious activities originating from Proton66 ASN, including vulnerability scanning, exploit attempts, and phishing campaigns leading to malware infections. In this two-part series, SpiderLabs explores the malicious traffic associated with Proton66, revealing the extent and nature of these attacks.
During China’s pseudo-cyber-hiatus, the PRC’s hacking operations get a major overhaul. CCP leadership moves responsibility away from the sloppy, brazen hackers at the People’s Liberation Army to the far more stealthy, and strategic, Ministry of State Security. Gone are the “most polite” hackers in the digital world. Here to stay are the gunslingers – the elite of the elite in their field. In Episode 6, host and former New York Times cybersecurity reporter, Nicole Perlroth lays out what it looked like as China’s hackers went underground… and what we missed in Eastern Europe as they did.
For small organizations with limited resources, cybersecurity expert Pavlina Pavlova shares a powerful strategy: collect less data. Minimize what you gather in the first place instead of struggling to protect excessive information you don't actually need.