As an omni-channel customer service solution, Zendesk allows for companies to meet customers where they are by providing a variety of options for customer support, intake, and management of the overall customer experience (CX) process.

Slack has become one of the most integral platforms for businesses over the last decade, with more than 12 million users currently active. Despite its popularity, however, there are some Slack security concerns that linger from the platform’s 2015 security breach. Here’s what you need to know about Slack security and how to protect your sensitive information on the platform.

In 2021, digital transformation has accelerated. At the tail end of the COVID pandemic, with companies remaining remote, the demand for cloud services in the enterprise is the highest It’s ever been. Healthcare organizations, which more directly encountered the acute challenges posed by the pandemic, were among the first to be shaped by the current wave of digital transformation.

As a cloud-native data loss prevention solution, Nightfall DLP can natively integrate with some of the most popular SaaS applications in order to protect against the proliferation of sensitive data in these environments. With our native integrations, Nightfall helps keep client data safe on apps including Slack, GitHub, Google Drive, Confluence, and Jira. But did you know that Nightfall also exists as a standalone DLP API?

DevSecOps follows the same trend as Agile and DevOps: how can developers create software that’s better, faster, and less expensive? The DevSecOps motto — “software, safer, sooner” adds the missing piece to the latest approach to quicker product development. Security, previously an afterthought in the product development lifecycle, is now becoming an integral part of the process.

Cloud programs like Slack and Google Drive allow businesses to work collaboratively and efficiently, often at a low cost. However, these cloud platforms open a business up to new levels of risk: sharing information via cloud programs can put customer data at risk. Cloud security architecture provides a way to recognize and remedy vulnerabilities that result from using cloud service providers (CSPs).

Many organizations recognize the emergent need to discover, classify, and protect their sensitive information stored in cloud applications (SaaS) and infrastructure (IaaS) via a dedicated cloud content inspection process. However, cloud-native detection engines are a relatively new technology, and many corporate Information Security teams or Product Security developers are, understandably, not yet familiar with how to effectively evaluate cloud content detection.

In today’s world, data breaches are a fact of life for both consumers and companies. It’s become somewhat of a truism to point out that for many companies breaches are a matter of if not when as defenders are at a significant disadvantage.

Many organizations are equipped to handle insider threat and external, common well-known challenges (like malware, for instance). These so-called “intentional” threats can be addressed through proactive security measures and best practices. But what about the unintentional risks that come with operating in a cloud-first environment? Unintentional mistakes, such as misconfiguring cloud infrastructure, can be equally devastating.

If your development team isn’t yet using shift-left testing, you could be wasting time, money, and energy. Teams that practice shift-left testing are able to identify potential roadblocks early in the process, change scope when needed, and improve design to avoid buggy code. When a bug does occur, it can be identified and dealt with quickly so as not to impact the project later on. Shift-left testing proposes to help agile teams become more agile.