Cybersecurity is a landscape forever in motion, an arena where threats evolve at an alarming pace. The tools we employ to counter threats should match this pace and anticipate the unforeseeable. Still, a chasm exists where tools are not keeping up with the changes, particularly regarding case management. I’m Dor Morgenstern, lead PM for Case Management at Torq. With a background rooted in cybersecurity, I’ve seen firsthand the evolving challenges that security operations face.

Every investment in SOAR is accompanied with the hidden costs of onboarding and troubleshooting. The licensing structure SOAR brings to an organization is outdated and overpriced. The value of SOAR drastically declined when it transitioned its primary focus from being a force-multiplying automation solution to a glorified ticketing system still requiring countless professional service hours.

At Tines we drink our own champagne. The tines@tines blog series is a testament to the unique ways we’ve leveraged Tines to accelerate our own processes. As the title implies, this post is about how we built a self-service free trial process using Tines.