Your organization’s data is one of its most valuable assets. Unlike assets such as cash, however, data doesn’t always grow in value as it expands in volume — it must properly obtained, stored, secured, cleaned and surfaced so that it can put to use in meaningful ways. Accordingly, more and more businesses are looking to transition from information management to knowledge management systems. But what exactly are the differences between knowledge management and information management?

The modern global economy is a knowledge economy — the future of a business depends on its capacity to support learning and collaboration. Proper maintenance of organizational knowledge, retention of practices and support of knowledge sharing are the key tasks of knowledge management (KM) programs. How can your organization implement an effective knowledge management system?

Can IT departments build a secure, compliant and usable knowledge management solution with Microsoft software? We’ll look at the advantages and disadvantages of using Microsoft SharePoint as a knowledge management system and what can be done to enhance and extend the platform’s capabilities.