Bitdefender's ATS and MDR: Empowering MSPs to Secure Client IT Infrastructure

Cybersecurity threats are growing in sophistication, targeting businesses of all sizes. For Managed Service Providers (MSPs), securing clients’ IT infrastructure is a critical responsibility, yet resource constraints and evolving threats make it a daunting challenge. Bitdefender, a global cybersecurity leader, addresses these pain points with its cutting-edge Attack Surface Reduction (ATS) and Managed Detection and Response (MDR) technologies integrated into the GravityZone platform. With Bitdefender MDR, MSPs gain access to enterprise-grade tools at competitive pricing, enabling small IT support companies to deliver robust protection.

Understanding Bitdefender’s ATS and MDR Technologies

Bitdefender’s GravityZone platform is a cloud-based, multi-tenant solution designed to streamline endpoint security for MSPs. At its core, ATS and MDR work synergistically to reduce vulnerabilities and provide proactive threat management, ensuring clients’ IT infrastructure remains secure.

Attack Surface Reduction (ATS): ATS minimizes the potential entry points for cyberattacks by proactively identifying and mitigating vulnerabilities. Integrated into GravityZone, ATS uses machine learning and behavioral analytics to harden systems, addressing misconfigurations, unnecessary privileges, and unpatched applications. For example, Bitdefender’s Patch Management module, part of ATS, automatically applies 90% of misconfiguration fixes, reducing the attack surface with minimal effort. The Sandbox Analyzer further enhances ATS by detonating suspicious files to assess threats, providing detailed forensics to prevent breaches.

Managed Detection and Response (MDR): Bitdefender’s MDR services, available in plans like Secure Plus and Secure Extra, combine advanced technology with human expertise. MDR provides 24/7 monitoring, proactive threat hunting, and rapid incident response, leveraging real-time threat intelligence from Bitdefender Labs and a global network of millions of sensors. Elite security analysts, often with military and law enforcement backgrounds, investigate anomalies and neutralize advanced persistent threats (APTs), minimizing attacker dwell time. For MSPs, MDR augments in-house teams, bridging the cybersecurity skills gap.

Together, ATS and MDR create a layered defense that aligns with the needs of MSPs serving small and medium-sized businesses (SMBs), offering both prevention and response capabilities.

How ATS and MDR Benefit MSPs

MSPs face unique challenges: limited budgets, diverse client environments, and a shortage of skilled cybersecurity professionals. Bitdefender’s ATS and MDR address these issues, enabling MSPs to deliver comprehensive security without overwhelming their resources.

• Proactive Vulnerability Management: ATS’s automated hardening and patch management reduce the risk of exploits, allowing MSPs to secure client systems efficiently. This is critical for industries like healthcare and finance, where compliance is non-negotiable.
• 24/7 Threat Monitoring: MDR’s continuous monitoring and human-led threat hunting detect and stop threats like ransomware and fileless attacks before they escalate, freeing MSPs from constant oversight.
• Scalability: Bitdefender’s usage-based licensing allows MSPs to scale services up or down based on client needs, with no minimum endpoint requirements. This flexibility is ideal for MSPs managing fluctuating client bases.
• Integration with RMM/PSA Tools: GravityZone integrates seamlessly with platforms like ConnectWise Automate, streamlining workflows and reducing operational costs.

These features empower MSPs to focus on client relationships and business growth while Bitdefender handles the heavy lifting of cybersecurity.

TECHS+TOGETHER: Unlocking Affordable Bitdefender MDR Pricing

While Bitdefender’s technology is powerful, cost is a key consideration for small IT support companies. Through its partnership with TECHS+TOGETHER, announced on March 27, 2025, MSPs gain access to Bitdefender MDR at the best possible pricing. TECHS+TOGETHER’s global MSP community leverages aggregated purchasing power to secure tiered discounts, making premium plans like Secure Plus (MDR) and Secure Extra (MXDR) affordable.

TECHS+TOGETHER simplifies procurement by handling licensing, billing, and support, reducing administrative burdens. Their dedicated team also provides expert guidance, helping MSPs select the right Bitdefender plan and maximize features like ATS and MDR. Additionally, MSPs benefit from Bitdefender’s Partner Advantage Network, which offers marketing development funds and sales tools to drive growth. For small MSPs, this partnership levels the playing field, enabling them to compete with larger providers while keeping costs low.

Real-World Impact: Bitdefender’s Proven Performance

Bitdefender’s ATS and MDR solutions have earned accolades from independent testing organizations. In AV-Comparatives’ March 2025 Malware Protection Test, Bitdefender achieved a 99.97% protection rate, blocking 10,027 out of 10,030 malware samples. This near-perfect score underscores its effectiveness against real-world threats. Similarly, in the December 2024 Business Security Test, Bitdefender blocked 100% of 483 test cases, earning the Approved Business Product Award.

User feedback reinforces these results. On platforms like Capterra, MSPs praise GravityZone’s intuitive console and automation, noting that integrations with RMM tools save hours of work. One reviewer said, “Bitdefender’s MDR takes the pressure off our team, allowing us to focus on client service.” However, some users note challenges with complex configurations in large environments, and support response times for business plans can lag. These drawbacks are minor compared to the value provided, especially when paired with TECHS+TOGETHER’s pricing and support.

The Bigger Picture: Addressing Evolving Threats

The cybersecurity landscape is increasingly volatile, with recent attacks like those on UK retailers M&S and Co-op in April and May 2025 highlighting the need for proactive solutions. Bitdefender’s ATS reduces attack surfaces by addressing vulnerabilities before they’re exploited, while MDR ensures rapid response to incidents. This dual approach aligns with the industry’s shift toward prevention and resilience, positioning MSPs as trusted advisors.

Moreover, Bitdefender’s innovations, such as the April 2025 launch of GravityZone PHASR, enhance its ATS capabilities by dynamically tailoring hardening to user behaviors. While PHASR is a newer addition, ATS and MDR remain the backbone of Bitdefender’s MSP offerings, providing a robust foundation for securing client infrastructure.

Conclusion

For MSPs, securing clients’ IT infrastructure is both a challenge and an opportunity. Bitdefender’s ATS and MDR technologies, integrated into the GravityZone platform, provide a powerful solution, combining proactive vulnerability management with 24/7 threat detection and response. Through the partnership with TECHS+TOGETHER, MSPs can access Bitdefender MDR at competitive pricing, making enterprise-grade security accessible to small IT support companies. With proven performance, seamless integrations, and scalable licensing, Bitdefender empowers MSPs to protect clients from evolving threats while growing their businesses. Visit TECHS+TOGETHER to learn how Bitdefender can transform your cybersecurity offerings.