Steve Carter, CEO and co-founder of Nucleus Security, and Dr. Nikki Robinson, Security Architect at IBM, discuss the importance of the people side of vulnerability management. They explore challenges such as context switching, long mean time to remediation, and the impact of communication on vulnerability management programs. The conversation includes practical advice on incorporating human factors into cybersecurity practices, how to improve communication and collaboration among teams, and why understanding human factors is crucial for effective vulnerability management.