Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

Smarter Support, Safer Systems: How AI Service Desks and Intent Signals Boost Security & Revenue

Support isn't just about solving customer issues but it's about safeguarding every digital interaction. As remote work expands and customer expectations rise, service desks have quietly become the frontlines of both user experience and cybersecurity. Yet, many organizations still rely on outdated, manual workflows that leave room for breaches, data exposure, or simply delayed responses that frustrate users and erode trust.

Certifications That Matter: Is PRINCE 2 Right for Your Team?

Are you looking for a way to bring more structure and success to your projects? The PRINCE 2 (Projects IN Controlled Environments) methodology is a globally practised approach to project management. Firmly established as a leading method, it provides a practical and accessible framework that ensures projects deliver beneficial outcomes. For any team seeking to enhance its project governance and adopt a consistent, process-driven approach, understanding PRINCE 2 is the first step toward greater efficiency and control.

Leveraging AI-Driven Diversity Hiring Software to Eliminate Bias in Recruitment

Building a diverse workforce is no longer just a goal; it's a proven strategy for success. Diverse teams are more innovative and achieve better financial results. However, creating a truly fair and inclusive hiring process can be challenging. Many companies lack the right tools to overcome hidden biases. This is where AI-powered diversity hiring software comes in, offering a powerful solution to level the playing field and help you build the strongest, most representative team possible.

HIPAA Security Rule updates: A proposed 15day patch mandate for critical vulnerabilities

Healthcare is facing a new urgency curve. Proposed updates to the HIPAA Security Rule for 2025 include a definitive patching clock: Remediate critical vulnerabilities within 15 calendar days of identifying the need—if a patch is available—or within 15 days of a patch becoming available. This means SecOps and ITOps teams managing clinical workstations, back-end servers, and multi-OS estates across hospitals and clinics might need to revise their patching cycles to stay compliant.

How to Get RBI Certification: A Pentesting Playbook for Banks, NBFCs, and Fintechs (Astra Security)

If vulnerabilities were a currency, they’d be inflating faster than anything else in the world. According to Astra’s State of Continuous Pentesting Report, 5.33 new ones are discovered every minute, i.e., by the time you’ve finished this paragraph, dozens more doors have swung open for attackers.

NIS2 Compliance Checklist: 10 Key Steps to Get Your Organization Audit-Ready

Rate this post Last Updated on October 31, 2025 by Narendra Sahoo NIS2 doesn’t test your paperwork. It tests your readiness — that starts long before the audit. When there’s an audit, an auditor doesn’t just check how neat your policies look — we check how your systems behave when no one’s watching.

Ghost Tap & PhantomCard: The haunted frontier of fraud

Around the world, banks and payment processors are reporting an explosion of mysterious tap-to-pay transactions happening nowhere near real cardholders. The European Association for Secure Transactions (EAST), for instance, has tracked a 1,500% surge in these relay-based attacks over the past year, with incidents stretching from Santiago to Singapore.

The researcher's desk: CVE-2025-20362

Welcome to The researcher’s desk – a content series where the Detectify security research team will conduct a technical autopsy on vulnerabilities that are particularly interesting, complex, or persistent. The goal here is not to report the latest research (for which you can refer to the Detectify release log); it is to take a closer look at certain vulnerabilities, regardless of their disclosure date, that still offer critical lessons.