At Tines, we’re proud to say we're partner-first. That means we collaborate closely with partners to deliver best-in-class workflow orchestration and automation, and empower customers to tackle their biggest security and IT challenges. In 2024, we took things a step further by introducing several new AI innovations - Automatic Mode, the AI Action, and Workbench - that enable us to power even more of the world’s most important workflows.

As AI continues to mature, we’re beginning to see AI-powered capabilities fall into distinct categories that serve different functions across the enterprise. From help tools like copilots that assist users, to conversational bots providing AI-driven chat support, and efficiency-focused agents that automate complex tasks, these categories reveal the unique ways AI is transforming business operations.

We’re kicking off a new series called the Tines Lookback where we sit down with our Product team, Engineers, and Designers to showcase some of the recent projects they’ve been working on in Tines. It’s filled with conversations that can help you understand how to make the most of these features.

We’re excited to share that Tines has been named a Leader and Outperformer in GigaOm’s Radar Report for Security Orchestration, Automation and Response (SOAR). We were the only vendor to secure scores of 4 (superior) or 5 (exceptional) in all evaluated categories, including key features, emerging technologies, and critical business criteria. Tines also earned Outperformer status based on our high rate of delivery in the last year, high release cadence, and strong roadmap for the upcoming year.

In the ever-evolving landscape of cybersecurity, IT practitioners stand as the first line of defense against an increasingly sophisticated array of threats. Their role in safeguarding critical assets, data, and infrastructure has never been more crucial. But as the complexity and frequency of cyber attacks escalate, these professionals often find themselves overwhelmed by an ever-growing list of responsibilities and tasks.

You may have noticed the buzz, but we just can’t stop talking about our latest product, Workbench! Workbench is a familiar way to interact with your data and take action in real-time when and how you direct it. Be sure to check out our available resources and try it out for yourself!

The goal of Tines is to efficiently automate processes while ensuring that the resulting workflows (also known as stories) are easy for users to understand, regardless of their background in Tines or coding knowledge. When trying to answer the question, “How can I best optimize my Tines stories?”, the answer is: it depends.

As mentioned in the first blog of this series , we shared tips and tricks for building. Here we'll focus on managing stories efficiently, including error handling, maintainability (or readability), and continuous improvement.

The Federal Bureau of Investigation (FBI), the Cybersecurity and Infrastructure Security Agency (CISA), the Multi-State Information Sharing and Analysis Center (MS-ISAC), and the Department of Health and Human Services (HHS) recently issued a joint advisory on the RansomHub ransomware. RansomHub is a ransomware-as-a-service variant, previously known as Cyclops and Knight. Since February 2024, it has encrypted and exfiltrated data from over 210 victims spanning multiple industries.

Enterprise data consolidation and access have long posed significant challenges in the Security Operations Center (SOC). They often hinder security teams from effectively investigating and taking action on the vast amounts of data they are tasked with protecting. Traditional security tools frequently operate in isolation, lacking the compatibility to create a cohesive data strategy.