Security analytics has become an increasingly popular field as more and more organizations take a different tact to cybersecurity. Historically, IT teams focused on prevention and protection, but today’s priority is detection. Hackers tend to use a wide range of ever-changing tools to exploit vulnerabilities. It can feel like whack-a-mole to constantly try to defend against evolving threats.
From our beginnings as childhood friends to coming up together in the tech industry, Isaac and I would catch up on our adventures as professionals working in Silicon Valley: him in the VC world, and me as an engineer at Uber Eats. We’re both very interested in entrepreneurship, so we would always come back to discussing various business ideas, including a topic we’d both become intrigued with — the existing challenges enterprises faced with cloud data security.
Nightfall, the leading cloud-native data protection platform, has successfully achieved Service Organization Control (SOC) 2 Type 2 compliance. Nightfall is the first cloud-native data loss prevention vendor to complete this certification and meet the American Institute of Certified Public Accountants (AICPA) criteria for managing customer data.
Chat and messaging systems have helped customer experience teams expand and improve the services they offer through instant communications. As customers reach out to your business via platforms like Intercom, they can often share personal information like personally identifiable information (PII), credentials, email addresses, and credit card numbers (for PCI compliance) in their messages.
The Nightfall blog is a knowledgebase for cybersecurity professionals with news and insights from the world of cloud security. Each week, we’re publishing new content to help you stay up-to-date on cybersecurity topics and to prepare you for the issues and threats that occur every day on the job.
When your customers reach out for help, they send messages to your support team that likely contain personal information. Help desk ticketing systems can often harvest for personally identifiable information (PII) like email addresses and credit card numbers, while healthcare providers using ticketing systems may request protected health information (PHI) like patient names and health insurance claim numbers or phone numbers.
