Jira User Management Automation: Auto-Deactivate, Suspend & Delete Inactive Users | miniOrange
Is your Jira user directory cluttered with inactive accounts?
Paying for licenses that no one is using?
In this video, we walk you through the complete user lifecycle management workflow using the miniOrange Automated User Management app for Jira Cloud, from detecting inactivity to auto-removing access, suspending long-term idle users, and deleting accounts
that never returns.
WHAT YOU'LL LEARN IN THIS VIDEO
✅ How to set an inactivity threshold (e.g., 30 days) to automatically remove product access from Jira Software, Confluence & Jira Service Management
✅ How to configure email notifications so users know why their access was removed and how to request it back
✅ How users can raise an access request via Slack, Microsoft Teams, or the Jira Service Portal, and how access is automatically restored based on group or domain rules
✅ How to set up Suspension rules for users who remain inactive beyond the initial threshold
✅ How to use Advanced Filters to view all suspended accounts and export them as a CSV for auditing
✅ How to configure automatic deletion of suspended users after an additional inactivity period (e.g., 60 days)
✅ How the Visual Dashboard reflects real-time changes in active users, license usage, and directory health, before and after cleanup
USEFUL LINKS
Install the App (Free Trial Available):
https://marketplace.atlassian.com/apps/1224360/automated-user-management-for-jira-auto-deactivation
Full Documentation:
https://www.miniorange.com/atlassian/jira-cloud-bulk-user-management/
Book a Free Demo:
https://calendly.com/sanket_miniorange/quick-meet-with-miniorange-team
WHO IS THIS FOR?
This app is built for Jira Cloud Admins and IT teams who want to automate user governance without writing a single line of code. Whether you're managing 50 or 5,000 users, the miniOrange User Management app helps you stay compliant, reduce security risk, and cut unnecessary licensing costs.
Have questions? Drop them in the comments below. We're happy to help. 👇